Thursday, March 31, 2011

5 Star Review on Dealer Rater!

Congratulations to Ali Fard for recieving a 5 Star Review on Dealer Rater! Great job to our team! - http://bit.ly/9cGs45

Dealer Rater - This dealership and staff are excellent, I was well taken care of and I am very satisfied with my purchase. Sales representative Ali Fard was wonderful and very knowledgeable about the cars he was selling. He went out of his way to make me feel comfortable with the car I was buying and there was no pressure involved. This dealership and especially Ali are well worth a visit to Russell & Smith Honda if you are looking to purchase a new Honda. And may I reccomend asking for Ali and telling him Chris sent you.

Wednesday, March 30, 2011

Our team received a 5 Star Review!

Congratulations team on an awesome 5 Star Review! To see this review and many more please see this link - http://bit.ly/9cGs45

Dealer Rater - Everyone was real friendly,helpful and polite. Salesman went over new added features

and manuel to new Accord. Amy was real helpful when it came to coverage on the warrenty and was real thorough with the paperwork. Would definitly recommend a new car to family and friends.

Tuesday, March 29, 2011

5 Star Review on Dealer Rater!

Congratulations to our team for receiving our 7th Positive Review on Dealer Rater! 

Dealer Rater - I used the internet sales and Dung Le was my salesman, he knew I had done my homework and so we very quickly came to an agreement and I was in and out in a couple of hours, it was just an amazing experiene, then I had financed my balance and Andy in finance did that for me and we went through everything very methodically and I was in and out and then someone helped me set up the bluetoothe and he was just wonderful. It was greajust walking into that dealership, everyone is so willing to help and make sure you are happy and comfortable, I would just give everyone of them a 10. - http://bit.ly/9cGs45

Monday, March 28, 2011

4 Positive Reviews on Dealer Rater!

This is a great week we've started off with a total of six positive reviews on Dealer Rater! Each customer was in buying their second, third, etc. vehicle! We would like to thank our team for their awesome work and our customers for taking the time to let us know how we are doing. To see all reviews please visit this link - http://bit.ly/9cGs45

Dealer Rater - This is the sixth car I have bought from this dealership. I live in Madisonville, LA and Memo drove the car halfway to meet me; which I thought was above and beyond what should be expected. 

Ms. Ami Tran called me and arranged great financing options and made the paperwork process quick and easy. 
All my future purchases will be from this dealership.

Two Positive Reviews to start the week off!

Our team received 2 great reviews from our awesome customers! To see these review and many more check out this link - http://bit.ly/9cGs45

Dealer Rater - This is the second Honda I purchased through R&S. Ray was great in hearing what I wanted and what I expected from him and he followed through perfectly. The majority of the exhange and the final agreement was handled over the phone and/or through email. Everything was exactly as promised when I arrived to sign. There was NO pressure and NO surprises. A great expereience. Thanks Ray!

Friday, March 25, 2011

Dave Morales with MIX 96.5 gives feedback on our store!

By now you’ve probably heard me talk about Russell & Smith Honda here in Houston.

To be exact, Russell & Smith off the south loop by Reliant Stadium.

I always like to point out the HUGE Texas flag immediately in front of the dealership.

Being from Texas, it always makes me smile when I drive by. And speaking of driving- there is a reason I’ve gone BACK to Russell & Smith to buy 4 vehicles.

My story is simple. It all started when I moved back to Houston from Dallas. I know, I finally wised up and moved to the better city in Texas. I should know, I’m from Houston.

I was looking for a new car (needed to get that Dallas air out of the old one..haha) so I decided to drop in to Russell & Smith Honda. If you are like me you probably don’t like high pressure sales tactics. That is always one thing I’ve dreaded when looking for a new car. I was shock and surprised when that didn’t happen to me at Russell & Smith. They actually had to close in order for me to leave that day- true story.

That was my first Accord. Mom was looking for a new car and I suggested Russell & Smith. She loved the experience and she too bought an Accord.

When it was time for me to make a change there was no doubt where I would go- Russell & Smith Honda. I ended up with a Pilot.

That brings us to my current vehicle. A vehicle I absolutely LOVE driving. My Honda Ridgeline. The “trunk space” beneath the bed of the truck. When my sales guy mentioned “it was big enough for tailgating needs” he wasn’t kidding. You can literally ice down the “trunk” (there is even a drain on the bottom) and start the party. I’ve never seen anything like that before in a truck. I was sold.

The moral of the story? Car buying doesn’t need to be a stress situation. It actually was fun when I discovered how cool the Ridgeline is. Maybe that’s why it’s been named Truck of the Year.

And maybe my experience is similar to so many other customers that Russell & Smith Honda was rated #1 in customer satisfaction in the big state of Texas. I couldn’t agree more.

So- if you are in the market for a new vehicle…why not make it a Honda. Better yet, a Russell & Smith Honda. And if you do stop by and even just test drive, send me your thoughts and comments about your experience at the dealership. I’d love to hear about it! 

Russell & Smith Honda- off the south loop by Reliant Stadium.

For more info on Russell & Smith  Honda click here.

Read more: My Russell & Smith Honda Story, Pt 1 http://khmx.radio.com/2011/03/24/my-russell-smith-honda-story-pt-1/#ixzz1HeN1d0BP

Wednesday, March 23, 2011

Fantastic 5 star Review on Dealer Rater!

Congratulations to our team for receiving a 5 Star Review on Dealer Rater! To see this review and many more visit this link - http://bit.ly/9cGs45

Dealer Rater - Great people, great price, quick services, no hassle, no play game. Definitely will give them referals. Ray Huddleston, internet manager is a great man to deal with. Bought a 2011 Honda Odyssey from them. Drove in @ 8:30 am, drove out in the van @ 11:00 am. Aprox. 2 hours.

Tuesday, March 22, 2011

Great review on Dealer Rater!

We received a 5 Star Review from one of our return customers! Congratulations to Ian for being mentioned in this review and for your amazing work! Check out this review by visiting this link - http://bit.ly/9cGs45

Dealer Rater - I've bought 3 vehicles from Ian Nylander. I recommend him highly. It only took a couple of hours to purchase my new car (unlike the 5 hours I once spent at a Toyota dealership) I'm also very impressed with their Service Department and have all of my work done there.

 

Monday, March 21, 2011

2 Positive Reviews on Dealer Rater!!

Congratulations to our team for starting the week out with 2 positive reviews on Dealer Rater! Check these reviews on by visiting this link -http://bit.ly/9cGs45

Dealer Rater - I came here looking to trade in a car and use that money to purchase another one. While the trade-in didn't turn out as I expected, I was completely satisfied with the customer service at this establishment. The staff that helped me were extremely helpful, answering my questions thoroughly and giving me complete details on the vehicles that I were interested in. On top of being extremely helpful, Joey and Ami were very nice. They took their time to help me find my perfect car. This is the second vehicle that I've purchased from Russell & Smith Honda. As long as Joey and Ami remain on this staff, a third one (and maybe fourth) is definitely in my future

Friday, March 18, 2011

9 Positive Reviews on dealer rater!

Congratulations team we received 9 Positive Reviews on Dealer Rater this week! To see these reviews and many more check out this link - http://bit.ly/9cGs45

Dealer Rater - I gave this rating because Memo was very helpful for the whole sales process. I returned to him from a prior sale in 2008. He is courteous, he got back to me asap with all questions. He is respectful, and always seems to be looking out for my best interest. Heis a fine person and excellent sales rep

Thursday, March 17, 2011

Fantastic 5 star Review on Dealer Rater!

Congratulations team on another 5 Star Review on Dealer Rater! To see this review and many more visit this link - http://bit.ly/9cGs45

Dealer Rater - Both Justin and Ami are excellent at their jobs..They made me feel extremely comfortable doing business with Russell & Smith..Justin was easy to negotiate with and solved all issues and Ami explained the financial arrangement in very understandable terms..

Wednesday, March 16, 2011

We received 2 reviews on 2 different sites today!

We received two great reviews on Dealer Rater and Yelp today! Congratulations to our team for their great work! 

Check out these reviews by visiting Yelp - http://bit.ly/hlnYsu and Dealer Rater -http://bit.ly/9cGs45

Tuesday, March 15, 2011

Two Great reviews on Dealer Rater!

Congratulations to out team for their great work and for receiving two positive reviews on Dealer Rater! 

Dealer Rater - This is my 5th Honda from Russell and smith Honda, i keep going back to them as they are the best dealership in town, i would go so far to say that if all the automobile dealers are rated they will first. They are honest and straight forward. Visit them you will realise

Monday, March 14, 2011

2 Positive Reviews on Dealer Rater!!


Congratulations to our team for receiving two positive reviews over the weekend on Dealer Rater! 

Dealer Rater - 2nd time at this dealership, very happy about everything, would recommend Russell smith to all my friends. it was a great experience. the whole staff is friendly. and mr Tan Nguyen was friendly and very helpful. a great experience. no pressure specially from the lady of finance dept. My kid love the new honda civic. and the whole family think it's great.

Friday, March 11, 2011

4.8 Star Review on Dealer Rater


less than a minute ago
   
Congratulations to our team for receiving a 4.8 Star Review on Dealer Rater today! To see this review on Dealer Rater and many more please visit this link - http://bit.ly/9cGs45

Dealer Rater - I have purchased autos from Russell Smith Ford in the past and assumed that their Honda dealership would be just as good. I was not disappointed. When I arrived, a first-day saleman greeted us who didn't seem to know much about the car I was interested in; however, before long another, experienced salesman came to our assistance and used our buying experience as a training tool for this young man.

 

Thursday, March 10, 2011

5 Star Review on Dealer Rater!

Congratulations to our team for receiving a 5 Star Review on Dealer Rater!! Check this review out and many more by visiting this link - http://bit.ly/9cGs45

Dealer Rater - I have visited this dealership twice in the last 4 years. Bought a Honda Odessey and now a Pilot. Definitely enjoyed my experience. Why? Because I feel their price has been very fair, their custumer service is unbeatable and in 4 years I will come back and buy another Honda from them. I send all my friends and they get the same happy treatment I have.

Wednesday, March 9, 2011

Two Positive Reviews received on Dealer Rater!

We received 2 great reviews on Dealer Rater! Thank you to our wonderful customers for their feedback we appreciate it very much. To see this review and many more please visit this link -http://bit.ly/9cGs45


Dealer Rater - Excellent service and friendliness have kept me coming back to this dealership for twenty seven years! I have purchased five Honda Accord from this dealership and would never consider even looking or talking to another dealership. From top management down to bottom employee, everyone is interested in taking care of the customer. I have refered many a friend to this dealership and they have left with the same opinion as I.

Monday, March 7, 2011

3 Positive Reviews on Dealer Rater!

We received 3 great reviews from our customers! Check out these reviews along with more just by visiting this link - http://bit.ly/9cGs45

Dealer Rater - This was the best car buying experience I have EVER had. The staff was over-the-top friendly, helpful, and courteous. The dealership has a very nice "feel" to it. I would highly recommend that anyone looking for a new or used car visit this dealership. Tom is an exceptional salesman also!

Thursday, March 3, 2011

We received an amazing review on Dealer Rater today!

Check out our reviews on Dealer Rater by visiting this link - http://bit.ly/9cGs45

Dealer Rater - After months of car shopping around the city, Russell and Smith Honda was the best place to end!Being a first time buyer, the challenge was great. Numerous dealerships tried to "sale me" on over-priced or unsatisfactory vehicles that even came with no warranty. With one visit to Russell and Smith Honda, I found a car that met my expectations in style and price. Working with my salesmen, Guillermo "Memo" Torres the experience was hassle free and not time consuming. With the help of Andy Nguyen in finance this only made first time buying feel better; he explained everything thoroughly and provided honest insight in areas of uncertainty. Visit Russell and Smith and you'll love the experience too!