Monday, May 16, 2011

2 Positive Reviews on Dealer Rater!!

"My experience at Russell and Smith Honda was excellent Alfredo Vega was my salesman and he was wonderful he was so professional and the Finance manager Andy Nguygen who a hoot to work with and I actual enjoyed buying a car!! Iwill refer anyone to purchace a car at this dealership."

"I had been to other dealership and i was not happy with the sales people persons lack of knowledge about the cars they are selling. My sales person was knowledgeable and listened to my wants and needs. She was not pushy or dismissive, I wasn't rushed and I walked away with the car I wanted and a New Friend. I was not happy about the smell of the other sales people, they smelled like they had been outside all day." - http://bit.ly/9cGs45

Friday, May 13, 2011

10% Off Parts and Service!

Looking for great savings on your next service visit? Join us on Facebook and receive your 10% off Parts and Services coupon! - http://on.fb.me/kKQ6Zk

Wednesday, May 11, 2011

Our fifth positive review this week!

"Janet and Fred were very helpful. They provided a stress free environment which is essential when making a major purchase such as a car. I visited several other dealerships and came back to Russell & Smith because no other dealership provided the same atomsphere. I would eagerly recommend them to others." - http://bit.ly/9cGs45

Monday, May 9, 2011

Starting the week off with 4 Positive Reviews!

"This is the second time within a year that we have purchased a car from Santos at Russell & Smith Honda. Never in our lives have we returned to a salesman to buy a second car. Santos' service stands above the rest. He was incredible knowledgable about all aspects of the cars we were researching. He was not pushy or "gimmicky." He listened and worked hard to make sure we got exaclty what we wanted. He even called to check that we got home safely and happily after we left the lot with our new car. We feel that we can come back any time with questions and he will not only be there, but he will know the answer or work hard to fill our need."

"I have told several people about my visit with KELLI at Russell and Smith Honda that she is the salesperson to work with. She answered every question I had about the 2012 Honda Civic and truly listened to what was important to me. I have never really liked going to dealerships in the past because the salesperson was too pushy, well not in this case. Kelli made me feel comfortable right away and seemed to truly care about what I wanted. I can tell you that I will be going back to that dealership to purchase a car for my wife and DEFINITELY ASK FOR KELLI!"

"Everyone was great and willing to answer all of my questions. They went out of their way to make sure I was a satisfied customer. This is my second purchase from Russell & Smith. I got a great deal and I love my new Civic. What a great dealership. Thanks :):):)"

"I would like to take this opportunity to offer my thanks to Russell & Smith Honda for a most pleasant auto purchasing experience, All of the personnel ( from sales to finance) were extreamly professional, helpful and courtious.

I have never before been treated in such a manner that induced me to write a thank you note to an Auto Dealership."

Wednesday, May 4, 2011

5 Star Review on Dealer Rater!

"I rate Russell & Smith Honda very highly. They have a great group of people, great personalities and made the experience of buying a new vehicle painless as possible. Their level of customer service and expertise rates very high with making sure that they give their customers from begining to end 100% satisfaction guarantee." - http://bit.ly/kAxiXV

Tuesday, May 3, 2011

Fantastic 5 star Review on Dealer Rater!

"I stopped by to look at a used car and was treated with the utmost respect by the most friendly associates I've every seen at a dealership. Once my wife came to the dealership she too was impressed with the no pressure atmosphere and decided to look at the new vehicles. Needless to say we left in a new car instead!" - http://bit.ly/9cGs45

Monday, May 2, 2011

We have started the week off with Three positive reviews!

"As we all know,buying a new or used car is a big hassle when it comes to dealerships and their salesteam,you never get what you want.But this is NOT the fact when you're dealing with Russell & Smith Honda, they are committed to provide quality customer service.

I had an excelent experience when I bought my car from them, buying a car never been so smooth like this time, I think Mr. Simon Saba's expertise and his professionalism dealing with the clients without any hassle, mistakes, or wasted time make the perchasing process very enjoyable. Mr. Simon Saba has a unique technic of selling cars and he doesn't wants you to buy a car in general, he wants your business and he want you as a customer for life.

Therefore, I will never go anywhere to purchase a vehicle than Russell & Smith Honda dealer. All employees of Russell & Smith Honda were very courteous, competent and efficient. I recommend anyone considering purchasing a Honda visit Russell & Smith Honda."

"I had a great and smooth new car buying experience at Russell and Smith Honda. My salesman, Bilal Siddiqui, was great to work with during this process. Bilal was very friendly and respectful. He made me feel very comfortable and was not pressuring me, like some other car salesmen do, during my car buying process. I didn't get the runaround from him or others (sales manager and finance manager) at the dealership. I knew what I wanted to pay for the car, offered it to them, they thought it was reasonable, and we came to terms quickly. The whole process was quick and smooth. I would definitely recommend Russell and Smith Honda, and I would strongly recommend asking for Bilal as your salesman."

"Their customer service is awespome. This is the third car we have purchased from Russell and Smith in six years. There are two other Honda dealers closer to our home, but the attention to detail and maintaining customer relationships bring us back. Have recommended them to friends who have also purchased cars there." - http://bit.ly/9cGs45