Tuesday, May 31, 2011

Four New Five Star Reviews on Dealer Rater

Great job in receiving four 5-star reviews ! Click the link to see the rest of this review and more ! http://www.dealerrater.com/dealer/Russell-Smith-Honda-review-11949/#348318

"They gave me a good quote. I had to fly in to Houston to get the car. Dung came to Hobby Airport to pick me up. It is a Memorial Day and it was already 8:30PM by the time we reached the dealership from the Airport. They have worked after hours and got everything completed in 45min or so. I was on my way back to Austin in the new CR-V in no time."-yskreddy1979

Wednesday, May 25, 2011

Five Star Review on Dealer Rater!

"After working with dealers from Harlingen, Laredo and one other dealer from Houston, I almost decided to forget about buying a Honda vehicle because of the sales management being aggressive, deceitful and over-pricing the vehicle.I sent a E-mail to Russell and Smith and was contacted almost immediately by Tom Melanson and I was amazed with his professional approach. It was like a breath of fresh air He gave me a firm and fair price by internet on a Honda CRZ with all of the options that I desired. I expressed to him that I needed him to assure that the car was ready to drive off the lot when I arrived from Mission, Texas to Houston. Tom Melanson met me at the airport and drove me to the dealership and within an hour Tom and Debbie had completed all of the paperwork necessary for the business transaction. The car was clean and just what I expected. I was very satisfied with the professionalism of Tom Melanson and Russell and Smith dealership and would recommend them to anyone interested in a new vehicle. I live almost 350 miles away from the dealership but if I wanted to buy another Honda vehicle, I would not hesitate to back to Houston to purchase it from Tom Melanson." - http://bit.ly/9cGs45

Five Star Review on Dealer Rater!

"After working with dealers from Harlingen, Laredo and one other dealer from Houston, I almost decided to forget about buying a Honda vehicle because of the sales management being aggressive, deceitful and over-pricing the vehicle.I sent a E-mail to Russell and Smith and was contacted almost immediately by Tom Melanson and I was amazed with his professional approach. It was like a breath of fresh air He gave me a firm and fair price by internet on a Honda CRZ with all of the options that I desired. I expressed to him that I needed him to assure that the car was ready to drive off the lot when I arrived from Mission, Texas to Houston. Tom Melanson met me at the airport and drove me to the dealership and within an hour Tom and Debbie had completed all of the paperwork necessary for the business transaction. The car was clean and just what I expected. I was very satisfied with the professionalism of Tom Melanson and Russell and Smith dealership and would recommend them to anyone interested in a new vehicle. I live almost 350 miles away from the dealership but if I wanted to buy another Honda vehicle, I would not hesitate to back to Houston to purchase it from Tom Melanson." - http://bit.ly/9cGs45

Monday, May 23, 2011

Starting the week off with 2 Positive Reviews!

"This was the best car buying experience I have ever had. Arlin was my salesman and he was great! we werent going to purchase a car that day but after Arlin turned the car buying experience into a great experience we decided to purchase the vehicle that day. We were so excited and everyone there were so friendly I couldnt imagine buying any other place. I will buy ALL my vehicles now on from Arlin! If you want a great experience this is the place to go! THANK YOU FOR A GREAT EXPERIENCE!"

"well i gave the following rating to the individuals because throughout my entire purchase process, they have helped me out closely attending to every bit of my needs and my financial abilities. they gave me the best price which no other dealer was able to provide, while provided me with packages which were wide and convenient to choose from. they helped me reduce the price as much as possible which other dealers were not willing to do. they guided me through every step closely as i am a first time buyer and were very transparent about every single process. 


lastly all the staffs who helped me out were very friendly and welcoming which made my overall experience a positive one." - http://bit.ly/9cGs45

Friday, May 20, 2011

Free battery check coupon!

Have you had your battery checked lately? If not stop in we'll check it for free! Visit the this and receive your (battery check) coupon! - http://bit.ly/fmNhms

Awesome 5 Star Review on Dealer Rater!

"I requested online quotes from several Honda dealerships in Houston. The quote from Russell and Smith was very strong and after doing research about them at DealerRater.com my family decided to make a visit. We met with Ray Huddleston and Fred Leber who were extremely courteous, knowledgable, and honest. They even held our 8 month old son, so my wife and I could look around the vehicle. They are by far the most professional car salesmen we have ever dealt with. Throughout the entire process, they were not pushy and let us make our decision based on what was best for our family. They had to order our vehicle since they did not have it in stock and they were right on with the delivery schedule. I would recommend both Ray and Fred to anyone in the market for a new Honda." - http://bit.ly/9cGs45

Wednesday, May 18, 2011

Great review on Dealer Rater!

"My salesperson was informative and knowledgeable in answering all of my questions regarding my purchase. He was patient,allowing me amply time to examine and drive the vehicle. The vehicles I drove were spotless and were refreshed with a pleasant ordor inside. All employees were courtesy and friendly when I arrived at the dealership. Dealership is kept immaculate and is customer friendly in design. I intend to purchase my next vehicle from Arlin at Russell and Smith Honda!" - http://bit.ly/9cGs45