"I had a great experience at Russell Smith Honda. My salesman Dung was very informative and helpful. I felt appreciated and not ripped off for the first time. Ami in finance was great and was very polite and courteous. Best experience buying a car I ever had. Next time I buy a car it will be here. Thank you for the great experience and I love my new accord." - http://bit.ly/9cGs45
Brandy Kethley
Looking for a fast and easy way to get approved for your new car? Take advantage of our Quick Online Application! View this link for more details - http://bit.ly/jXA3LF
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"As a first time buyer, Russel & Smith Honda made it such an easy and stress- free experience. My sales representative, Justin Morris, was very knowledgeable and professional with answering my numerous questions. He did a wonderful job helping me find the car that suited me best and made the process feel seamless. I couldn't have been more satisfied with the level of customer service I received. I will definitely recommend Russel & Smith Honda to anyone looking into buying a car."
"I LOVE Russell & Smith Honda! I had a wonderful salesman, Joey!, and the finance department was awesome...thanks Janet and Ami!! The customer service is the best of any dealership I have been to in the Houston area and I will return in the future for my next vehicle purchase." - http://bit.ly/9cGs45
"Like many middle-aged Americans, I've been buying cards for a long time and I've never had a more satisfying and enjoyable experience than working with Tom Melanson. He was courteous, friendly, and relaxed. I've heard the saying used before in ads, but, I really DO feel like I now have a friend in the car business." - http://bit.ly/9cGs45
"This is my mother's second Honda Accord she has purchased from Russell & Smith Honda.
The staff was very nice, polite, and helpful. The staff my mother work with was Fleet Manager: (Ian Nylander) Finance Manager: (Ami Tran)and Salesperson: (Alfredo Vega). The staff made mother's purchase go very smooth and easy. Everything was falling into place. We are really enjoying our new car. Thanks Russell & Smith Honda" http://bit.ly/9cGs45
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"I was very impressed by the moment I arrived at Russell and Smith Honda Dealer. At all times, I felt extremely welcomed by the people who worked there. Mr. Ray Huddleston, who was my salesman was a very professional person. He works for the benefits of the buyer. This dealer doesn't play games. Fair deals only."
"I came in tro the dealer ship to see Simon Saba it was a great expirience to purchres 2011 honda piplot everything . it was satch easy transaction no pruture great pricing
i would recomand this dealer ship to all my freind and relartives if you are going to buy a honda go to my favorite dealer russell and smith
thank you for everything"
"Wonderful experience! I received a quote over the internet, negotiated a price via email, and was actually given the exact same price when we arrived at the dealership. No tricks, no hidden dealership costs or fees. Ray Huddleston, our sales person, was there to meet us at the dealership, helped us find the exact vehicle we wanted at the price quoted and made the purchasing process very smooth. The finance department completed their part quickly and without any pressure to buy additional options that you usually get from them. From arriving at the dealership, test driving several cars, to driving out with the new CR-V was completed in less than 2 hours. I have purchased many new cars over the years and recently assisted my daughter with purchasing a new Honda from another dealership and now I wish I had taken her to Russell and Smith, as this was the best buying experience ever. There are several Honda dealerships closer to me, but none could compare to this one. Make your new car shopping a pleasant experience by shopping Russell and Smith Honda!" - http://bit.ly/9cGs45
"I was looking for a used 2005 Honda CRV SE gold. I found the car on AutoTrader and Fred Leber was quick to answer my emails and phone calls with the best price. When we arrived, after a 3 hour drive, we were pleased the car was ready for us to buy and take home. I highly recommend Russell Smith Honda and Fred Leber and if I ever need another Honda, I will call Fred."
"When we purchased Hondas before, it took hours with the back and forth with the salesman going to the sales manager to get it approved. I compared prices online and their prices were the most reasonable. The salesman and the finance person were both friendly and very personable. Paperwork takes time but they made it painless and the time went by very quickly. This is our 4th Odyssey. We would buy at Russell & Smith again. There are other Honda Dealerships closer to us that we will never buy from again." - http://bit.ly/9cGs45
"Tan Nguyen represented himself and Russell Smith Honda in a VERY courteous and profesional manner. I really liked Mr Nguyen in the Finance Office as well. I visited the dealership with my son Daniel Wilson and helped him purchase this car. Both gentlemen really paid attention to my son even with old dad being there. Job Well Done!"
"I want to give great appreciation to Hussein the salesman that was genuine and provided assistance in a warm and appreciated way; start to finish. Andy in finance was superb as well. Andy took what I had to work with and made it a win-win deal for all involved and I am most gratefull and would recommend the dealership highly."
"these folks made buying a new car a pleasant experience. They were recommended to me by Jerry Reynolds and the Car Pro Show. I purchased a Honda Civic EX and got it for what I thought was an excellent price. Ray Huddleston was great to work with. I was actually given a price over the phone and that price was honored when I got there. I used the Honda Financing with a 0.9% Rate...this was great also. I will recommend this dealership to all my family and friends." - http://bit.ly/9cGs45
Awesome 5 Star Review on Google Maps! - http://bit.ly/fpgcAT
I've been to alot of dealerships, but it's nice to walk into one with very good service. I recently moved to Houston and unfortunately with all the bad drivers out here I got into an accident. My car was totaled :( I had about a week to look for a new car so i was really stressed about it. I decided to check Russell & Smith out and I'm glad I did. Santos (the salesman) was awesome. He wasn't pushy and he got me a good deal. My payments werent what i was paying before, but i had to realize i was getting into a car that will last me a very long time. I am very happy with my Honda Accord purchase. I would definately recommend this dealership to anyone. Santos is the person to go to. You will not be dissapointed!!
"This is the third vehicle I've purchased from Russell and Smith Honda. The employees and the dealership as a whole treats you like family. It's always the best car buying experience I've ever had. I used to dread buying a new car until I found this dealer. I will always go back to them for my new car needs as well as any service needs."
"I was first looking for a slightly used Accord to avoid some depreciation. Russell & Smith came back with the quote for the used Accord I asked for, but also provided new Accord quotes. The quote for the new Accord was less than the used car price. (Maybe because Honda Certified used cars carry a longer warranty???) The lower new car price, combined with 0.9% financing and a Honda Accord Loyalty Program discount, was enough to get me into the dealership to make a deal.
Once in the dealership, I was well treated. By that I mean Tom was considerate of my time - not wanting me to wait longer than necessary. When I did have to wait, I observed employees opening doors for customers on three occasions and showing sincere interest in helping an elderly couple understand their new vehicle.Finance was straightforward and smooth. Andy courteously communicated the optional warranty plans without any hard-sell tactics. Paperwork was well organized - one of the shortest form signing events in car buying I've ever had.Picked up the car that evening. It was ready when requested and had a full tank of gas. Tom answered any remaining questions and the car performed perfectly on the drive home."
"When I walked into the dealership I was very impressed. Both the Salesperson and the Finance Manager kept me a breast of everthing. They did not have me waiting all day to get an answer. I knew in about an hour that I would be financed for a new car. Based on my situation, I was expecting to purchase pre-owned...Overall this is probably the most positive experience I have had with a dealer and I would definitely recommend friends and family to visit."
"We visited Russell & Smith Honda dealer on 6th Apr. Mr. Tan Nguyen helped us select car. We are very satisfied with his service. His detailed introduction and his patience are very impressive. We had a very happy experience during the process of purchasing a new car. We are willing to recommend Russell & Smith to our friends."
Congratulations to our team they have received their first review of the week! - http://bit.ly/9cGs45
Dealer Rater - When I walked into the dealership I was very impressed. Both the Salesperson and the Finance Manager kept me a breast of everthing. They did not have me waiting all day to get an answer. I knew in about an hour that I would be financed for a new car. Based on my situation, I was expecting to purchase pre-owned...Overall this is probably the most positive experience I have had with a dealer and I would definitely recommend friends and family to visit.
"The courtesy and professionalism of the people we worked with was amazing! They went to great lenghts to find us the car we wanted, and made the entire process unbelievably easy and quick. I have purchased a number of cars in my lifetime and never have been treated as well as I was at Russell & Smith Honda. The feeling there is more like family than customer and merchant. Absolutely outstanding!!!!!" - http://bit.ly/gT0Bnc
We received 2 Positive Reviews on Dealer Rater! We are so happy for our team congratulaitons! - http://bit.ly/9cGs45
Dealer Rater - I really enjoyed buying this car and I am so very pleased with what I got. I would definitely reccomend this to my friends or anyone that is looking to buy a car. Everyone was very friendly and it was just a good energy that I got from everyone in the dealership.
Click on this link to check out this review and more http://bit.ly/9cGs45
We always have a great experience when buying cars from Russell and Smith Honda. We currently have two hondas and this is our fifth. Our teenage son needed a good, safe, and reliable car - Russell and Smith pulled through again with an incredible car. I recommend Russell and Smith to friends. We only have great things to say about everyone at Russell and Smith.
Congratulations team on receiving 10 positive reviews this week on Dealer Rater! Check out these reviews by visiting - http://bit.ly/9cGs45
Dealer Rater - The moment i walked in the Door Tom was there to help me with what i need. I went there for a used car and Tom found me a Brand new car for $1500 more then what I was going to buy the used car for. The three store employees that i talked to were all super nice and worked with me to get the deal completed. I will recommend all my friends to use this same dealership. This is the third dealship in Texas i have bought and car from and this is without a doubt the best place i have went. Thank you Russell & Smith Honda!!!
