Four New Five Star Reviews on Dealer Rater

Great job in receiving four 5-star reviews ! Click the link to see the rest of this review and more ! http://www.dealerrater.com/dealer/Russell-Smith-Honda-review-11949/#348318

"They gave me a good quote. I had to fly in to Houston to get the car. Dung came to Hobby Airport to pick me up. It is a Memorial Day and it was already 8:30PM by the time we reached the dealership from the Airport. They have worked after hours and got everything completed in 45min or so. I was on my way back to Austin in the new CR-V in no time."-yskreddy1979

Five Star Review on Dealer Rater!

"After working with dealers from Harlingen, Laredo and one other dealer from Houston, I almost decided to forget about buying a Honda vehicle because of the sales management being aggressive, deceitful and over-pricing the vehicle.I sent a E-mail to Russell and Smith and was contacted almost immediately by Tom Melanson and I was amazed with his professional approach. It was like a breath of fresh air He gave me a firm and fair price by internet on a Honda CRZ with all of the options that I desired. I expressed to him that I needed him to assure that the car was ready to drive off the lot when I arrived from Mission, Texas to Houston. Tom Melanson met me at the airport and drove me to the dealership and within an hour Tom and Debbie had completed all of the paperwork necessary for the business transaction. The car was clean and just what I expected. I was very satisfied with the professionalism of Tom Melanson and Russell and Smith dealership and would recommend them to anyone interested in a new vehicle. I live almost 350 miles away from the dealership but if I wanted to buy another Honda vehicle, I would not hesitate to back to Houston to purchase it from Tom Melanson." - http://bit.ly/9cGs45

Five Star Review on Dealer Rater!

"After working with dealers from Harlingen, Laredo and one other dealer from Houston, I almost decided to forget about buying a Honda vehicle because of the sales management being aggressive, deceitful and over-pricing the vehicle.I sent a E-mail to Russell and Smith and was contacted almost immediately by Tom Melanson and I was amazed with his professional approach. It was like a breath of fresh air He gave me a firm and fair price by internet on a Honda CRZ with all of the options that I desired. I expressed to him that I needed him to assure that the car was ready to drive off the lot when I arrived from Mission, Texas to Houston. Tom Melanson met me at the airport and drove me to the dealership and within an hour Tom and Debbie had completed all of the paperwork necessary for the business transaction. The car was clean and just what I expected. I was very satisfied with the professionalism of Tom Melanson and Russell and Smith dealership and would recommend them to anyone interested in a new vehicle. I live almost 350 miles away from the dealership but if I wanted to buy another Honda vehicle, I would not hesitate to back to Houston to purchase it from Tom Melanson." - http://bit.ly/9cGs45

Starting the week off with 2 Positive Reviews!

"This was the best car buying experience I have ever had. Arlin was my salesman and he was great! we werent going to purchase a car that day but after Arlin turned the car buying experience into a great experience we decided to purchase the vehicle that day. We were so excited and everyone there were so friendly I couldnt imagine buying any other place. I will buy ALL my vehicles now on from Arlin! If you want a great experience this is the place to go! THANK YOU FOR A GREAT EXPERIENCE!"

"well i gave the following rating to the individuals because throughout my entire purchase process, they have helped me out closely attending to every bit of my needs and my financial abilities. they gave me the best price which no other dealer was able to provide, while provided me with packages which were wide and convenient to choose from. they helped me reduce the price as much as possible which other dealers were not willing to do. they guided me through every step closely as i am a first time buyer and were very transparent about every single process. 

lastly all the staffs who helped me out were very friendly and welcoming which made my overall experience a positive one." - http://bit.ly/9cGs45

Free battery check coupon!

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Awesome 5 Star Review on Dealer Rater!

"I requested online quotes from several Honda dealerships in Houston. The quote from Russell and Smith was very strong and after doing research about them at DealerRater.com my family decided to make a visit. We met with Ray Huddleston and Fred Leber who were extremely courteous, knowledgable, and honest. They even held our 8 month old son, so my wife and I could look around the vehicle. They are by far the most professional car salesmen we have ever dealt with. Throughout the entire process, they were not pushy and let us make our decision based on what was best for our family. They had to order our vehicle since they did not have it in stock and they were right on with the delivery schedule. I would recommend both Ray and Fred to anyone in the market for a new Honda." - http://bit.ly/9cGs45

Great review on Dealer Rater!

"My salesperson was informative and knowledgeable in answering all of my questions regarding my purchase. He was patient,allowing me amply time to examine and drive the vehicle. The vehicles I drove were spotless and were refreshed with a pleasant ordor inside. All employees were courtesy and friendly when I arrived at the dealership. Dealership is kept immaculate and is customer friendly in design. I intend to purchase my next vehicle from Arlin at Russell and Smith Honda!" - http://bit.ly/9cGs45

Great review on Dealer Rater!

"Very friendly, honest, and not pushy. Great People and great place! We were given a very good price on a new vehicle, and we also received a free Honda Care package because we replaced a car that was totaled. We enjoyed buying our car, which is saying a lot." http://bit.ly/9cGs45

2 Positive Reviews on Dealer Rater!!

"My experience at Russell and Smith Honda was excellent Alfredo Vega was my salesman and he was wonderful he was so professional and the Finance manager Andy Nguygen who a hoot to work with and I actual enjoyed buying a car!! Iwill refer anyone to purchace a car at this dealership."

"I had been to other dealership and i was not happy with the sales people persons lack of knowledge about the cars they are selling. My sales person was knowledgeable and listened to my wants and needs. She was not pushy or dismissive, I wasn't rushed and I walked away with the car I wanted and a New Friend. I was not happy about the smell of the other sales people, they smelled like they had been outside all day." - http://bit.ly/9cGs45

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Our fifth positive review this week!

"Janet and Fred were very helpful. They provided a stress free environment which is essential when making a major purchase such as a car. I visited several other dealerships and came back to Russell & Smith because no other dealership provided the same atomsphere. I would eagerly recommend them to others." - http://bit.ly/9cGs45

Starting the week off with 4 Positive Reviews!

"This is the second time within a year that we have purchased a car from Santos at Russell & Smith Honda. Never in our lives have we returned to a salesman to buy a second car. Santos' service stands above the rest. He was incredible knowledgable about all aspects of the cars we were researching. He was not pushy or "gimmicky." He listened and worked hard to make sure we got exaclty what we wanted. He even called to check that we got home safely and happily after we left the lot with our new car. We feel that we can come back any time with questions and he will not only be there, but he will know the answer or work hard to fill our need."

"I have told several people about my visit with KELLI at Russell and Smith Honda that she is the salesperson to work with. She answered every question I had about the 2012 Honda Civic and truly listened to what was important to me. I have never really liked going to dealerships in the past because the salesperson was too pushy, well not in this case. Kelli made me feel comfortable right away and seemed to truly care about what I wanted. I can tell you that I will be going back to that dealership to purchase a car for my wife and DEFINITELY ASK FOR KELLI!"

"Everyone was great and willing to answer all of my questions. They went out of their way to make sure I was a satisfied customer. This is my second purchase from Russell & Smith. I got a great deal and I love my new Civic. What a great dealership. Thanks :):):)"

"I would like to take this opportunity to offer my thanks to Russell & Smith Honda for a most pleasant auto purchasing experience, All of the personnel ( from sales to finance) were extreamly professional, helpful and courtious.

I have never before been treated in such a manner that induced me to write a thank you note to an Auto Dealership."

5 Star Review on Dealer Rater!

"I rate Russell & Smith Honda very highly. They have a great group of people, great personalities and made the experience of buying a new vehicle painless as possible. Their level of customer service and expertise rates very high with making sure that they give their customers from begining to end 100% satisfaction guarantee." - http://bit.ly/kAxiXV

Fantastic 5 star Review on Dealer Rater!

"I stopped by to look at a used car and was treated with the utmost respect by the most friendly associates I've every seen at a dealership. Once my wife came to the dealership she too was impressed with the no pressure atmosphere and decided to look at the new vehicles. Needless to say we left in a new car instead!" - http://bit.ly/9cGs45

We have started the week off with Three positive reviews!

"As we all know,buying a new or used car is a big hassle when it comes to dealerships and their salesteam,you never get what you want.But this is NOT the fact when you're dealing with Russell & Smith Honda, they are committed to provide quality customer service.

I had an excelent experience when I bought my car from them, buying a car never been so smooth like this time, I think Mr. Simon Saba's expertise and his professionalism dealing with the clients without any hassle, mistakes, or wasted time make the perchasing process very enjoyable. Mr. Simon Saba has a unique technic of selling cars and he doesn't wants you to buy a car in general, he wants your business and he want you as a customer for life.

Therefore, I will never go anywhere to purchase a vehicle than Russell & Smith Honda dealer. All employees of Russell & Smith Honda were very courteous, competent and efficient. I recommend anyone considering purchasing a Honda visit Russell & Smith Honda."

"I had a great and smooth new car buying experience at Russell and Smith Honda. My salesman, Bilal Siddiqui, was great to work with during this process. Bilal was very friendly and respectful. He made me feel very comfortable and was not pressuring me, like some other car salesmen do, during my car buying process. I didn't get the runaround from him or others (sales manager and finance manager) at the dealership. I knew what I wanted to pay for the car, offered it to them, they thought it was reasonable, and we came to terms quickly. The whole process was quick and smooth. I would definitely recommend Russell and Smith Honda, and I would strongly recommend asking for Bilal as your salesman."

"Their customer service is awespome. This is the third car we have purchased from Russell and Smith in six years. There are two other Honda dealers closer to our home, but the attention to detail and maintaining customer relationships bring us back. Have recommended them to friends who have also purchased cars there." - http://bit.ly/9cGs45