"This is the second time within a year that we have purchased a car from Santos at Russell & Smith Honda. Never in our lives have we returned to a salesman to buy a second car. Santos' service stands above the rest. He was incredible knowledgable about all aspects of the cars we were researching. He was not pushy or "gimmicky." He listened and worked hard to make sure we got exaclty what we wanted. He even called to check that we got home safely and happily after we left the lot with our new car. We feel that we can come back any time with questions and he will not only be there, but he will know the answer or work hard to fill our need."
"I have told several people about my visit with KELLI at Russell and Smith Honda that she is the salesperson to work with. She answered every question I had about the 2012 Honda Civic and truly listened to what was important to me. I have never really liked going to dealerships in the past because the salesperson was too pushy, well not in this case. Kelli made me feel comfortable right away and seemed to truly care about what I wanted. I can tell you that I will be going back to that dealership to purchase a car for my wife and DEFINITELY ASK FOR KELLI!"
"Everyone was great and willing to answer all of my questions. They went out of their way to make sure I was a satisfied customer. This is my second purchase from Russell & Smith. I got a great deal and I love my new Civic. What a great dealership. Thanks :):):)"
"I would like to take this opportunity to offer my thanks to Russell & Smith Honda for a most pleasant auto purchasing experience, All of the personnel ( from sales to finance) were extreamly professional, helpful and courtious.
I have never before been treated in such a manner that induced me to write a thank you note to an Auto Dealership."
No comments:
Post a Comment