"Contacted the dealership via the instant messenger. I got Andy's number and called Houston. Told him I would be traveling 140 miles to come down and look at a car, asked if they had inventory of 2012 Accord, V6. He said yes and asked what color I was looking for. Told him I was unsure. I liked that he didn't ask me for a phone number, address or what I wanted to spend. He didn't ask for any other personal information, wasn't pushy. I liked that a lot.We traveled down the next day. Got there around 2:45 p.m. We met Andy and he showed us several different cars. We decided to get the accord with the navigation since they open to working on the price. I don't buy based on payment and told him as much. We sat down and looked at the numbers. Not sure since it was 12/31, but they came off the sticker price a good bit. We went back and forth on the trade in. I probably should have pushed back more but I can't complain on the trade in. It was 11 years old with 159K plus miles. Santos worked really well with us in the finance. Janet also was very helpful with some title issues on my wife's trade in. I will warm you though to watch the extended warranty if you get it. On the paperwork it was $300 more than it should have been. But Santos fixed it and I chewed on Andy's rear end about that. Fred Laber and Andy spent probably 30 minutes showing my wife all the toys and how they worked. By 7 p.m. we were on the road home. It has been 10 years since I bought a new vehicle. Overall the experience was very good. I busted Andy's rear as much as I could and he was a good guy with all of it. I have no problem recommending these guys to anyone." -jbevie1960
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