In the past, I viewed buying a car as an experience on a par with going to the dentist; I hated it, but it was necessary. Now, my worldview has changed. Having Ian Nylander as my sales consultant was like having an experienced guide on a first visit to a foreign country: all questions answered, all concerns addressed, all details taken care of. Price was discussed once, to great satisfaction; there was none of this "let me talk to my manager", or pressure to buy something you don't want. I came to Ian on a recommendation from a friend at work who has been buying cars from Ian for 10+ years (her children deal with Ian as well). I have to say, I see why my friend and her family place such trust in Ian. Janet Cousins, the finance manager, is like an old friend you never knew you had: you feel instantly at home in her presence, and she gets you the best deal EVER, even when you think that that will not be possible. You just wanna sit and chat with her all day, go out to lunch, and share intimate details. Finally, Santos Cabrera, the man who handles the paperwork (signing that contract on the dotted line) is a young professional who gets the task done quickly, courteously, and error-free, all the while being nice enough to consider him as a match for your single daughter (if you had one, and if he wasn't already married). So I suppose that I now consider buying a car not like a trip to the dentist, but rather, as a place to make friends who you might invite to your next dinner party (and who can also get you a great deal on a fantastic new car). I love my new Accord, and many thanks to Ian, Janet, and Santos for making it all happen quickly and without pain. Oh, in case you can't read through the lines: I highly recommend that you come here to buy your next car. JOHN C.
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